Hi, can you help me change my online order?
Welcome to Customer Service
Yes sure, how can I help you?
Please change the sneakers' color to red & blue

Is this the correct color?
Perfect! Thank you 😊

We enable online shopping & customer service on messengers






oratio Shop Assistant: Chatbots for eCommerce

Automate product discovery & sales on Messenger



oratio Report 2016: Messengers for Business (Part 1)

At oratio, we can look at a growing customer base who already established messengers for customer service and sales as a major ...
— Ashley Lapiz

Humans and Bots - A love story ♥

AI and NLU (Natural Language Understanding) is evolving quickly and made quite some progress over the last couple of years. ...
— David Pichsenmeister

WhatsApp Messenger

Connect with customers through the most popular messenger in the world. WhatsApp Messenger reaches over 1 billion monthly active users and offers a convenient way of customer service and customer support for your online and offline business.
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Facebook Messenger

With Facebook Messenger, you can reach out to your customers through both the desktop version and mobile version of Facebook. Send multimedia messages and keep your users updated about their requests.