Save time and resources with automation
Automatically answer questions from your customers with smart chatbotsGet started for free
The future of Customer Communication
Assist your customers with the perfect mix of a personal and automated service
Powered by smart Chatbots
Add messenger-specific features to your customer service with the help of chatbots
No coding skills required
All features can easily be configured within oratio. It only takes a few minutes
Automate makes customer communication easy
More than 40% of customers want an answer within 1 hour
Automation can help you to increase customer satisfaction: Replies to customers' questions are sent out in seconds rather than hours.
Your Frequently Asked Questions (FAQ) get answered automatically
You can set pre-defined answers for your most important questions. Answer them with the help from smart AI in over 17 languages!
Interactive elements make communication on messengers even easier
We added elements like Conversation Menus to let your customers access information with just a single tap of a button.
What is included with Automate?
The foundation of modern customer communication. Set up and define categories to organize your replies. You can use these replies within ongoing conversations or setup AI Rules to add automation.
Automatically send the right response. Take care of repetitive questions by adding smart AI Rules that react on pre-defined words and phrases. Our smart chatbot will assist your customers immediately with the appropriate response.
Add extra information to your messaging channel. Conversation Menu’s contains top-level actions that users can interact with at any point. These can include responses, URLs and more.
Work more efficiently with pre-defined answers. Access your pre-defined replies from Knowledge Base with a single keyboard shortcut. Never type the same response again and save valuable time.