Start offering Customer Service via Facebook Messenger
oratio is an official Platform Provider for Facebook Messenger®Get started for free
Your customers already use Facebook Messenger
Use the channels your customer love and offer smart customer service and support.
80% higher open rates
Open rates are 80% higher compared to email, because your customers only have important conversations in messengers.
Powered by smart Chatbots
Add messenger-specific features to your customer service with the help of chatbots
What are the benfits of Facebook Messenger for your Business?
Messaging is the next step for social media
According to research, more than 67% of consumers use social media for customer service. Messaging has already become the next important channel for social media
Facebook Messenger is among the most popular messengers worldwide
The app is used by more than 1.2 billion users around the world and is capable of supporting automation (chatbots) for businesses out of the box.
oratio is an official Facebook Messenger Platform Partner®
We are partnering with Facebook to create an outstanding solution for businesses to chat with their customers on Facebook Messenger.
What can I do with Messenger?
Customer service Pre sales
Help your customers decide. Every customer is different, but a happy customer is always the key for a long-lasting business relationship! Chat with your users and help them become satisfied clients.
Customer service Post sales
Keep up with your loyal customers. Whenever your users need help with your service even after purchasing it, on Messenger your business is only a message away.
Accompany your customer along the sales process. Your clients are not sure what product is right for them? Help them deciding and help them when they need it.
Be creative. For every other use case, you can use Messenger to connect with your users instantly. Offer personal and quick assistance wherever they need you.