Viber for Customer Service & Support

Chat with your customers on Viber

Get started for free

Forget email. Use Viber!

Your customers can get in touch with your business on Viber - with oratio!

80% higher open rates

open rates are 80% higher, because your customers only have important conversations in messengers.

Powered by smart Chatbots

Add messenger-specific features to your customer service with the help of chatbots

Benefits of using Viber

Viber is a true mobile pioneer. Just recently, Viber launched their popular &racquo;Public Accounts« feature which allows users from all over the world to interact with companies through a branded account.

oratio is an official partner of Viber's Public Accounts. Learn more about creating your Public Account today and connect it to oratio in just a couple of minutes!

What can I do with Viber?

Customer service Pre sales

Help your customers decide. Every customer is different, but a happy customer is always the key for a long-lasting business relationship! Chat with your users and help them become satisfied clients.

Customer service Post sales

Keep up with your loyal customers. Whenever your users need help with your service even after purchasing it, on Viber your business is only a message away.

Order collection

Accompany your customer along the sales process. Your clients are not sure what product is right for them? Help them deciding and help them when they need it.

General support

Be creative. For every other use case, you can use Viber to connect with your users instantly. Offer personal and quick assistance wherever they need you.

Start setting up your account for free

Get started for free

Are you interested in using more than just Viber?