Start offering Customer Service via Viber
oratio is an official Trusted Partner for Viber Public Accounts®Get started for free
Your customers already use Viber
Use the channels your customer love and offer smart customer service and support.
80% higher open rates
Open rates are 80% higher compared to email, because your customers only have important conversations in messengers.
Powered by smart Chatbots
Add messenger-specific features to your customer service with the help of chatbots
What are the benfits of Viber for your Business?
Messaging is the next step for social media
According to research, more than 67% of consumers use social media for customer service. Messaging has already become the next important channel for social media
Viber is a true mobile pioneer
Just recently, Viber launched their popular »Public Accounts« feature which allows users from all over the world to interact with companies through a branded account.
oratio is an official Trusted Partner of Viber Public Accounts®
We are partnering with Viber to create an outstanding solution for businesses to chat with their customers on Facebook Messenger. Learn more about creating your Public Account and connect it to oratio today!
What can I do with Viber?
Customer service Pre sales
Help your customers decide. Every customer is different, but a happy customer is always the key for a long-lasting business relationship! Chat with your users and help them become satisfied clients.
Customer service Post sales
Keep up with your loyal customers. Whenever your users need help with your service even after purchasing it, on Viber your business is only a message away.
Accompany your customer along the sales process. Your clients are not sure what product is right for them? Help them deciding and help them when they need it.
Be creative. For every other use case, you can use Viber to connect with your users instantly. Offer personal and quick assistance wherever they need you.