Start offering Customer Service via Viber

oratio is an official Trusted Partner for Viber Public Accounts®

Get started for free

Your customers already use Viber

Use the channels your customer love and offer smart customer service and support.

80% higher open rates

Open rates are 80% higher compared to email, because your customers only have important conversations in messengers.

Powered by smart Chatbots

Add messenger-specific features to your customer service with the help of chatbots

What are the benfits of Viber for your Business?

  • Messaging is the next step for social media

    According to research, more than 67% of consumers use social media for customer service. Messaging has already become the next important channel for social media

  • Viber is a true mobile pioneer

    Just recently, Viber launched their popular »Public Accounts« feature which allows users from all over the world to interact with companies through a branded account.

  • oratio is an official Trusted Partner of Viber Public Accounts®

    We are partnering with Viber to create an outstanding solution for businesses to chat with their customers on Facebook Messenger. Learn more about creating your Public Account and connect it to oratio today!

What can I do with Viber?

Customer service Pre sales

Help your customers decide. Every customer is different, but a happy customer is always the key for a long-lasting business relationship! Chat with your users and help them become satisfied clients.

Customer service Post sales

Keep up with your loyal customers. Whenever your users need help with your service even after purchasing it, on Viber your business is only a message away.

Order collection

Accompany your customer along the sales process. Your clients are not sure what product is right for them? Help them deciding and help them when they need it.

General support

Be creative. For every other use case, you can use Viber to connect with your users instantly. Offer personal and quick assistance wherever they need you.

Start setting up your account for free

Get started for free

Are you interested in using more than just Viber?