Viber for Customer Service & Support
Chat with your customers on ViberGet started for free
Forget email. Use Viber!
Your customers can get in touch with your business on Viber - with oratio!
80% higher open rates
open rates are 80% higher, because your customers only have important conversations in messengers.
Powered by smart Chatbots
Add messenger-specific features to your customer service with the help of chatbots
Benefits of using Viber
Viber is a true mobile pioneer. Just recently, Viber launched their popular &racquo;Public Accounts« feature which allows users from all over the world to interact with companies through a branded account.
oratio is an official partner of Viber's Public Accounts. Learn more about creating your Public Account today and connect it to oratio in just a couple of minutes!
What can I do with Viber?
Customer service Pre sales
Help your customers decide. Every customer is different, but a happy customer is always the key for a long-lasting business relationship! Chat with your users and help them become satisfied clients.
Customer service Post sales
Keep up with your loyal customers. Whenever your users need help with your service even after purchasing it, on Viber your business is only a message away.
Accompany your customer along the sales process. Your clients are not sure what product is right for them? Help them deciding and help them when they need it.
Be creative. For every other use case, you can use Viber to connect with your users instantly. Offer personal and quick assistance wherever they need you.