Compare Zendesk vs. oratio
oratio is an alternative to Zendesk for Customer Service based on Messengers
»oratio is the most advanced customer service tool for messengers«Get started for free
Your customers already use Messengers
Use the channels your customer love and offer smart customer service and support.
80% higher open rates
Open rates are 80% higher compared to email, because your customers only have important conversations in messengers.
Powered by smart Chatbots
Add messenger-specific features to your customer service with the help of chatbots
With customer support on mobile messengers, you can reach your customers wherever they want to
Chat is not simply chat. While live chat can be a helpful addition to your online support channel, customer service on messengers is the far more superior solution.
Messengers rank within the most used apps of your customers and are therefore the perfect communication tool for your business.
What are the benefits of using oratio?
Messaging is the next step for social media
According to research, more than 67% of consumers use social media for customer service. Messaging has already become the next important channel for social media
oratio is an official Facebook & Viber Partner®
We are partnering with Facebook and Viber to create an outstanding solution for businesses to chat with their customers on messengers.
Experience how oratio can improve your customer service and help your business grow.Get started for free
You are already using Zendesk and want to add support for messengers?
Check out our Marketplace and take a look at the Zendesk integration and simply connect your existing installation with oratio.See Marketplace